“Happy customcrs arc our most valuabk award.° In order to achieve the goal, I emphasize high-quality customer service. Thus, I follow and apply in very customer intcraaion two basic tactics, open honat communication and a high lacl of work cthic. Open communica-tion means livrni ng io what the cu sro ma has to say, quick responses to every question, issue or concernso the customer can be relieved from stras right away: honest and reliable disciesion of service and products; usagc of an app that connccts our customers right away any time that can also store all information about their job safely for years; and customer come first. A high level of work ethic means our crews and staff arc counco. and professionals, respectful, hornst and responsive. All the time, you need to remember one thing: Your customers arc very important if you want to grow and stay in business for a long time. They spend thousands of dollars on mmodeling. and A A normal for them to worry and get stressed out about it. Just get the stress out of them.